Pricing

• All prices are charged in British Pounds and converted where necessary at the current exchange rate

Gift Wrapping Service

• We offer a Gift Wrapping Service for certain products - we use beautiful unique matching wrapping paper and greetings card. If your gift is being delivered to a different address then we handwrite the greetings card for you with the words you specify at the end of the Checkout process - if the invoice and delivery address are the same then we leave the greetings card blank for you to write.

Delivery

• All non personalised gifts on this site we have in stock and are normally dispatched the same day that your order is placed.
• If using Standard Post we would recommend that you order in plenty of time to allow for delivery.
• We cannot be held responsible for delays in the Royal Mail delivery service.
• Please see the table below for delivery prices and timings.
• Special Delivery is only available on certain items due to some items being specially made or personalised - each product description states whether Special Delivery is available.
• Next Day UK Special Delivery (Monday to Thursday) must be ordered before 11am Monday to Thursday.
• Next Day UK Special Delivery (Friday for Saturday delivery) must be ordered before 11am Friday.
• European and Worldwide delivery prices may not be sufficient for certain items, therefore, we will contact you should this occur.

Postage & Packaging	£ Sterling	Royal Mail Service	Estimated Days between dispatch & receipt
UK Standard	FREE	Standard Post	3 to 5 days
UK Next Day (Mon to Thu)	6.95	UK Next Day Special Delivery (Mon to Thu)	next day
UK Next Day (Friday for Saturday delivery)	9.95	UK Next Day Special Delivery (for Sat)	next day
Europe Standard	7.99	International Recorded	5 to 14 days
Rest of World Standard	11.50	International Recorded	5 to 14 days

Ordering by Telephone

• In order to keep costs down to provide low prices, we do not provide a telephone ordering service.
• For enquiries you can contact us on 01202 249855. If we are busy you may receive our answer machine, we will return your call as soon as possible
• We can also be contacted via email or post - for addresses, see the Any Questions section below.

• All debit/credit cards numbers entered online are encrypted and stored with WorldPay (a World leading payment service provider), we cannot read your debit/credit card numbers.
  • Full and partial refunds are performed via WorldPay and card numbers are not visible to any of our staff.

Any Questions?

You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. If you have any questions/comments about privacy, you should email us at contact@christeningstuff.co.uk or write to us at Christening Stuff Limited, PO Box 5195, Poole, Dorset BH14 8XW United Kingdom 01202 249855

• We have a 14-day 'cooling off' period for returns (excluding personalised items, for example items that have been correctly engraved for you). Pease ensure that you have provided us with the correct personalisation details (eg names/dates etc) as we cannot be held responsible for mistakes once the item has been personalised.
• With the exception of personalised gifts you may return goods within 14 days and obtain a refund minus cost of postage - all we ask is you take resonable care of the goods and packing prior to any return.